AES is excited to join forces with iCEV to offer our customers an even better experience.
The AES content is transitioning to the iCEV platform this summer, keeping the same content you know and love but offering even more features and benefits!
With the exciting news of AES and iCEV joining forces, you likely have a lot of questions about how this will impact your subscription and your curriculum access.
In this article, you'll find answers to the most common questions teachers are asking. Click below to jump to information you want to learn:
About Your Subscription: Access, Renewals, and Pricing
I just bought an AES subscription. What should I tell my administrator?
Great news! If you just subscribed to AES, come the 2023-2024 school year you will have access to a premium curriculum solution, as iCEV and AES have joined forces to offer a best-in-class solution for CTE programs. The content you purchased through AES will be offered through the iCEV platform for the 2023-24 school year.
What will happen with my subscription renewal and pricing?
We have introduced pricing packages that enable you to choose from our 11 program areas with over 125 courses, and secure the best value for your needs. Prior to your renewal date, you will receive communications from your Account Manager about pricing options, and we will create a quote based on your program's needs.
If you'd like to work ahead in your planning, click here to request your renewal quote.
Will I need to go through a new approval process for iCEV?
This will be different for each individual district. However, most districts do not require new approval due to the structure of the acquisition.
Can I still add teachers to our school/district AES account?
Yes, you can email support@aeseducation.com to add and remove teachers from your current AES subscription. After June 30th, we recommend onboarding your newest teachers on accessing their curriculum from the iCEV platform.
Can I get access to iCEV in the spring to be familiar with the platform?
Yes, AES customers can gain access to iCEV now by signing up for a trial at https://login.icevonline.com/trial
Trials last for 30 days. If you would like an extension, please email customersupport@icevonline.com. Use "AES Subscriber" in the subject line and request a trial extension in the body of the email.
The iCEV team can extend your trial until your AES account has been migrated to iCEV. The trial will help you familiarize yourself with the iCEV platform.
Click here for a preview of what new content and features you'll gain with iCEV.
When will I start signing into the iCEV system instead of AES?
July 2023; Once we have more information, we will identify an exact date in July.
What are the iCEV system requirements and allow list addresses that I'll need to share with my IT department?
While iCEV shares some of the same allow list items as AES, there are some additional ones districts will need to enable. Visit this page to look at the iCEV system requirements and allow list: https://www.icevonline.com/system-requirements
Our school purchased AES through an adoption. Do we keep using AES? What if more seats need to be purchased?
If a district purchased an AES product that was adopted during a state instructional materials adoption, they will continue to have access to the content that was adopted through the iCEV platform. Adoption pricing will be honored through the length of the adoption contract.
My current subscription gives me access to Health Science and Business curriculum. Will I have this combination available as I pilot the iCEV system?
Yes you will have equivalent access on the iCEV platform. If requesting a trial make sure to specify that you have health science and business curriculum access with AES.
If I'm in an AES trial this semester, what does the transition look like for the fall?
If you are currently in an AES trial, then you can request for your trial information to be transitioned to iCEV after submitting a purchase order to subscribe.
Curriculum and Features: What to Expect in the iCEV System
Where can I find the AES content within iCEV?
If you are a HeathCenter21 customer, then you will be able to access AES health science content through a HealthCenter21 tab as a part of the iCEV Health Science product offering.
The same would hold true if you are a BusinessCenter21 user. This tab will be a part of the iCEV Business, Marketing, Finance, IT & Media product offering.
If you are a user of both HealthCenter21 and BusinessCenter21, then you will see both tabs.
Is any curriculum content going away?
All curriculum is moving over from AES. Microsoft 2013 is the only content that will not move, as Microsoft is no longer supporting it.
Will I have to recreate classes when I transfer from AES to iCEV?
You will not need to migrate active classes to iCEV. We will automatically configure them for you in the iCEV platform. Student data and pacing settings will not be included as a part of the migration.
What happens to custom questions and assessments I've built?
The custom assessments will come over to iCEV.
Will my students need to create new accounts with the iCEV platform?
Yes. Read this article to learn more: Adding Students to an iCEV Course
Will it look the same to my students?
No, it will not look the same. If enabled, students will now have the ability to access more of the ancillary documents for Explore, Reflect, and Reinforce. In addition, all of the eLearning is combined into one player rather than individual links.
Does this change how my students sign into their assignments?
If your students sign into AES via the login page or Google, the process will be similar. They will just be signing into iCEV.
If integrating through an LTI or SSO platform such as Canvas, Schoology, ClassLink, Clever, etc., the student login experience will be similar to what they used in the past.
Will I lose any features?
Our goal is to make the transition to iCEV as smooth as possible for existing AES customers. Two important features we identified were the AES Custom Assessment feature and improving the ability for AES content to fit within the iCEV structure. These two features are prioritized to be completed before the release in July.
Additional features that were a part of AES but are not yet a part of iCEV will be prioritized after the July release. Any planned features and additions to the iCEV platform will be communicated as they are prioritized.
We look forward to the next generation of the iCEV platform and are excited to leverage the experience of both AES and iCEV teams and customers to further enhance the platform and curriculum.
Will I lose all of my stuff I've developed in AES, such as custom exams, course templates, and custom modules?
Custom exams will be moved to iCEV. For course templates iCEV has a feature called custom playlists that has the same functionality as course templates. Custom modules will not be migrated to the iCEV platform as there is currently not a similar feature.
What happens to historical grades and student data?
iCEV cares about the security and privacy of data. To honor this commitment, we will not be migrating historical grades and student data to iCEV from AES. If you need access to this historical data, iCEV will be able to gather this information for you until December 2023.
Will I still have access to my schools integration?
You will have to re-enable the integration to work with iCEV.
Learn more about iCEV's Integrations here: https://www.icevonline.com/integrations
Will the curriculum alignments be updated to reflect iCEV instead of AES?
iCEV alignments will remain. AES alignments will remain the same and be loaded in the iCEV platform.
Will I still be able to see the certification guides and alignments within the platform?
Yes, certification guide and alignments corresponding with HealthCenter21 curriculum will be available in the iCEV platform next school year. You’ll have all the same curriculum needed to cover required topics on NHA, NOCTI and other health science certification exams.
Success with iCEV: Onboarding, Getting Help, and More
How do I schedule training to get familiar with the new curriculum and iCEV platform?
We’re wrapping up the 2022-23 school year with two public webinars to offer information and training to teachers on the transition:
View the Recording: Reports, Exports, & Your First Look at iCEV
Register Now: What You'll Gain in iCEV for the 23-24 School Year
If you are looking for one-on-one guidance to get familiar with the iCEV platform, you can schedule a time to meet virtually with the team by clicking here.
Who do I contact for help?
Through the AES platform, continue to use the live chat feature, or your preferred method of contact.
After the transition to the iCEV platform, you will have access to our award-winning customer service team through live chat, phone support (800-922-9965) and email customersupport@icevonline.com
If you have any challenges accessing the AES live chat please reach out to iCEV via email or the phone number provided.
I rely on the AES tutorials to figure things out. Will the Help Center be updated to reflect the new iCEV system?
iCEV has a full set of tutorials to guide you through everything from setting up your courses, inviting students, and using one of the many integrations we have to offer. All tutorials will be updated with information regarding the new features, and where to access AES content by July 2023. The AES Help Center will not be updated with this information due to the migration to the iCEV platform.