Why should your clear your cache?
A browser's cache and cookies are the methods a computer or device uses to “remember” web pages for quick access at a later time. Your cache should be cleared regularly for a number of reasons.
How does clearing your cache help?
Frees up space on your disc drive
Helps display the most up to date version of the media you are viewing
Increases your privacy so less of your browsing is tracked
If you or your students are having problems with lessons and quizzes, it may be time to reset the browser cache to reload the most recent version of the content!
In this article, you’ll learn how to reset the cache for four common browsers:
Resetting the Cache in Google Chrome
Step 1
In Google Chrome, click the [3 dot] menu button in the top-right corner.
Step 2
Select Settings …. This will open a new tab in your browser.
Step 3
In your Browser settings screen, click Privacy and Security.
Step 4
Select the Clear browsing data.
Step 5
Select the checkboxes for Browsing History, Download History, Cookies and other site data, and Cached Images and files.
Step 6
Click Clear data and refresh or restart your browser.
Resetting the Cache in Mozilla Firefox
Step 1
In Firefox, click the [3 line] menu button in the top-right corner of your browser.
Step 2
Select Options, then click Privacy & Security on the left-hand menu.
Step 3
Scroll down to the Cookies and Site Data section and click Clear Data…. This will open a popup for clearing the data.
Step 4
In the popup, ensure you see a checkmark next to both items. Click Clear.
Resetting the Cache in Microsoft Edge
Step 1
In Microsoft Edge, click the [3 dot] menu in the top-right corner of your browser.
Step 2
Click Settings, then click Privacy & security on the left-hand side of the menu bar.
Step 3
Click Privacy, search, and services in the left-hand menu.
Step 4
Under Clear browsing data, click the Choose what to clear button.
Step 5
Review the list of items and make sure all 4 checkboxes are selected.
Step 6
Click the Clear now button.
Resetting the Cache in Safari
Step 1
Click History in your Safari tools at the top of your browser window.
Step 2
Click Clear History at the bottom of the menu.
Step 3
Select all history from the Clear drop down menu and then Clear History.
Need additional help after resetting the cache? Send us a chat!