Is Something Not Working?

Troubleshooting, system requirements, and quick fixes.

4 articles in this collection
Written by Ken Richard and Laura Posey

Technical Requirements for AES

Do you have everything you need for the curriculum to run smoothly on your device?

Written by Laura Posey
Updated over a week ago

8 Things to Check When There is No Sound in the Lessons

The sound for interactive lessons on your or a student's device does not seem to be working. How to troubleshoot why.

Written by Laura Posey
Updated over a week ago

How to Reset or Clear Your Browser's Cache

Resolve intermittent problems with the lessons and quizzes

Written by Ken Richard
Updated over a week ago

Troubleshooting for Downloads

Just a few things to try first.

Written by Laura Posey
Updated over a week ago