Major browsers, Chrome, Edge, Safari, etc, are phasing out Flash in favor of HTML5. I won't get into the nitty gritty of what that means, but fortunately the majority of our content is already enabled for HTML5. 

However, there are a few modules that we will not be updating to HTML5. If you are using these modules in your course, you will still need to have Flash enabled in your browser. 

Here are the modules that will not be updated: 

  • Microsoft Office 2013 Modules 
  • Microsoft Office 2010 Modules 
  • Any Unsupported Modules 

Here's what you can do if you are having a Flash issue with any of those modules...

(Scroll to find your preferred browser) 

For a quick fix....Try this! Set the Flash to Allow

Then Reload/Refresh your page to verify that it worked! 

If that didn't work you may need to take it a step further and turn off the Ask first setting under Chrome's content settings... here's how... 

  1. Go the site settings. 

   2. In the Flash section, select allow.


For a quick fix...Try this! Select the lock symbol by the URL bar and Allow Adobe Flash.

You can also what to make sure the is enabled in your browser to begin with. Here's how you can check that in Microsoft Edge. 

  1. First select the 3 horizontal dots at the top right of your browser window. Then at the bottom select Settings. 

2. From there, select Advanced Settings. 

3. Make sure that Flash is toggled on. 


  1. Go to Safari > Preferences 

    2. Under the Security tab, Check that Internet plugs - ins is set to Allow Plug-ins. Then, select Plug-in Settings

     3. Adobe Flash Player should be in the list of plug-ins. Make sure the box is checked.

     4.  On the right, there should be a list of current websites. If AES is set to OFF set it to ON



To check if your Flash Player is enabled by Internet Explorer, from the top right corner open Settings > Manage Add-ons > Toolbars and Extensions.

Here, ensure that Shockwave Flash Object is Enabled. Flash Player is also referred to as the Shockwave Flash Object.

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